Reference

What Governs Your Account on 77xx

The terms on this page set out the rules that apply when you access 77xx, where permitted under local law in Pakistan.

Pakistan-eligible accessAccount data rightsJazzCash, Easypaisa, Raast coveredClear contact pathsJurisdiction-dependent availability
77xx What Governs Your Account on 77xx
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Security and transparency are not afterthoughts here — they are part of how the account layer is built. Your data is handled according to the practices below, and you have the right to ask questions or request changes at any time through the contact paths listed on this page.

Cookies and Session Data

We use session cookies to keep your login active and preference cookies to remember your display settings. You can clear these from your browser at any time, though doing so will end your current session and reset saved settings.

Account Security Measures

Each login from a new device triggers an OTP sent to your registered mobile number. That one-time code expires quickly, and our system will never ask you to share it over chat, email, or any other channel.

Data Retention and Access Rights

Your account data is retained while your account is active and for a standard period after closure.

Who to Contact for Changes

To update your registered mobile number, correct account details, or raise a data concern, use the Account Help Centre. Changes to payment-linked details — such as a JazzCash or Raast number — require identity verification before they take effect.

POLICY CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about these terms, want to request your account data, or need to raise a policy concern, here are the direct ways to get in touch. We handle account-level and legal queries separately from general support so the right team picks them up without delay.

Team online

Account Help Centre

Log in and open the Help section from your account menu. Submit a policy or data query there and include your registered mobile number so we can pull up the right account record without delay.

Live Chat Support

Available through the platform when you are signed in. Use the Legal or Data Request topic tag when starting the chat so the message routes to the correct team rather than general account support.

Email Query

Send policy or data-related questions to our support address listed under the Contact section of your account settings. Include your registered JazzCash or Easypaisa number as a reference.

Common Questions About Our Terms and Policy

These are the questions we hear most often about legal terms, data rights, and account policy. If your question is not covered here, the Account Help Centre is the right place to send it.

Access depends on the laws that apply to you in your location. We do not make legal determinations on your behalf — it is your responsibility to confirm that using this platform is lawful in your eligible region.

We collect your registered mobile number, payment method identifiers such as your JazzCash or Easypaisa reference, transaction history, and session data. We do not collect more than what is needed to operate and secure your account.

Open the Help section from within your account, select the Data Request topic, and submit your request with your registered mobile number attached. We will process it and respond within a standard handling window.

After account closure, we retain transaction and identity records for a defined period in line with standard financial record obligations. You can request details about the retention period through the Account Help Centre.

Use the Live Chat or email contact route listed in your account settings. Tag your message as a Legal or Policy Query so it reaches the right team. Include your account reference and a clear description of the concern.

Yes. We notify you of material changes before they take effect, either through an in-platform message when you log in or via a notification to your registered mobile number, depending on the nature of the change.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.